Customer support translation plugin for Zendesk and Freshdesk that automates multilingual ticket handling.
Lingpad plugs directly into customer helpdesk platforms — including Zendesk and Freshdesk — to instantly translate support tickets and automate multilingual customer communication at scale. The platform enables support teams to serve customers in any language without hiring multilingual agents or routing tickets through a separate translation workflow, detecting the customer's language automatically and delivering responses in the appropriate language. Lingpad's deep helpdesk integration means support agents see translated tickets in their primary language and can respond in that language with Lingpad handling the translation in both directions.